COVID-19 Information: Valid from February 17, 2022

For your protection and wellbeing.

Protection concept for hotel operations and restaurants

(Valid from February 17, 2022)

The health of our guests and employees is the number one priority for us, which is why, in line with our protection concept, we have implemented relevant measures in accordance with the specifications issued by the Federal Office of Public Health (FOPH) and with the support of HotellerieSuisse.

We kindly ask that you refrain from staying with us if you have experienced symptoms of illness in the last few days that are indicative of a respiratory disease. Please notify us if such symptoms of illness develop during or after your stay.

  • The requirements may result in restrictions to our services and, in some areas, the number of people permitted entry is also limited.
  • We are constantly adapting the protective measures to the changing requirements and recommendations, and our employees are being provided with regular training.
  • We thoroughly clean and disinfect frequently used surfaces, objects and work material (e.g. door handles, lift buttons and light switches) in even more regular cycles than before. Our employees wear face masks and gloves to perform specific duties.

Please take note of the following information:

  1. The access to the hotel and restaurant is possible for all persons, proof of vaccination or convalescence is no longer required.
  2. Guests from abroad may be required to present certain documents when entering Please check the requirements on
  3. A protective mask is no longer mandatory in the indoor areas. Of course, masks may still be worn for your own protection. Please note that it is still compulsory to wear a face mask on public
  4. Adhere to the distancing requirement of 1.5 metres between yourself and other guests, groups of guests and employees. This also applies to toilets, changing rooms, showers and relaxation
  5. Floor markings/barriers have been introduced in critical Partitions are in place in areas where the distancing regulation does not need to be complied with.
  6. Please pay particular attention to the markings on the floor when accessing the breakfast Before self-service at the buffet, all guests are kindly asked to disinfect their hands, disposable gloves are available.
  7. Try not to use the lift with other groups of guests; if you do, observe the relevant
  8. Adhere to the maximum number of people permitted entry specified in the entrance areas of enclosed spaces (e.g. library, lounges, wellness areas, ) and follow the instructions of our staff. Please also observe the distancing guidelines here.
  9. Wash/disinfect your hands regularly. Try to avoid touching any foreign objects as much as possible or disinfect your hands afterwards if you do.
  10. Ask our staff to seat you and observe the distancing
  11. At present, only guests who occupy a room together may use our sauna at the same time. We therefore ask for prior reservation

We would like to thank you for your understanding and cooperation and would be very happy to answer any questions you may have.

Your Derby team