The Derby Hotel in Grindelwald – A Tale of Tradition and Change

From Rebuilding to Success Story

In 1892 Grindelwald was struck by a devastating, catastrophic fire. The fire, which destroyed large parts of the village, had benefited from a long dry period and a strong foehn wind. However, what initially seemed like the end of Grindelwald evolved into a new beginning. The village was rebuilt – bigger, more modern and with one clear aim: to become a place that impresses people from all over the world.

The Roots of the Derby Hotel

After the fire, Captain Gsteiger decided to build a new hotel next to the station, on one of the fire-damaged sites: Hotel de la Gare. From the outset it was constantly being extended in consideration of the needs of the guests. In 1912 in particular, when the Jungfrau railway was attracting more and more mountain lovers to the region, the foresighted hotelier Emil Gsteiger invested in modernisation of the building.

A New Name and a Fresh Wind: Hotel Bahnhof Terminus (Railway Terminus Hotel)

In 1932 the hotel was taken over by Rudolf Märkle after he married Martha Gsteiger, the daughter of the founder. The young couple tried new ventures: for the first time, the hotel also opened its doors for a short period in the winter. In 1937 they bought the hotel and began a major renovation. All rooms now had the new feature of running water – a landmark in the hotel industry at that time.

Growth Despite Challenges

The hotel faced major challenges during the war years. Nonetheless, the Märkle family optimistically set to work. Further modernisation followed in the mid-1950s. At the same time, Martha Märkle – carried up every day by chairlift – was investing great passion in running the mountain restaurant, First, to cater for the guests.

A New Generation Takes Over

In 1970 Rudolf Märkle was seriously ill and his son, Peter, at the age of just 26, had to take over management of the hotel. With courage and energy, he not only carried on but also expanded the business. In 1974 a modern, new building was constructed, which complemented the original building. At the same time, the hotel was renamed Derby to take into account the many English-speaking guests.

Progress and Innovation

In 1986 the Derby joined the prestigious Best Western hotel group. The business emphasis was on modernity: cable television in every room, direct-dial telephones and a modern booking system brought the hotel up to date. Convenient booking was now available for guests from all over the world.

Loyal Staff as the Key to Success

The team was and remains at the heart of the Derby. Many members of staff have remained loyal to the hotel for decades, and their warmth has shaped the family feel. Guests have long appreciated this dependability and come back to the Derby year after year.

A Traditional Establishment in New Hands

In 2012, coinciding with its 120th anniversary, the Derby was sold to Kasper Holding AG. The new owners’ aim: to preserve the charm and warmth of the establishment. Initially, the Märkle family remained involved with the management, to assist with the transition.

A Success Story that Lives On

A new managing couple, Marion Ziegler and Gunnar Baum, took over the management in 2013. They continued with the tried and tested formula, as well as gradually modernising the hotel. Consequently, to this day the Derby remains a place where tradition and modern comfort go hand in hand. Their maxim: “If it ain’t broke, don’t fix it.”

Loyalty Celebrated

In 2018 the hotel celebrated a special anniversary: twelve members of staff were honoured for having been with the business for over 10 years, including the now retired Restaurant Manager, Michele Martinelli, who holds a record with an impressive 45 years of service. A fitting celebration was held for this occasion – a sign that the Derby is not only a workplace but also a home.